1. Make sure your license is valid. 
2. Go into the My3G App and make sure YouTube is checked.
3. Try respringing or rebooting your iPhone.   YouTube will be backgrounded and may not pick up any configuration changes.

None of our apps are monthly.  All minor upgrades are free. 

On occassion, with new features/enhancements, we release a new name for an exsiting product, (such as MyWi 4.0 for MyWi).  This is after significant investment by us on the development of the product. You may choose to keep your old license or upgrade to the new product.

We can not guarantee future compatibility support/upgrade support but try our best!

We have redesigned MyWi 4.0 to be 99%+ successful.  If you are using MyWi, please upgrade to MyWi 4.0.

If you're using MyWi 4.0 - here are some basic troubleshooting steps:

1. Try rebooting your iDevice (we know - it's not Windows but sometimes a reboot helps)
2. Turn off WEP.  Believe it or not, many folks mistype the key either on the WiFi tethering side or the client side.
3. Try another type of laptop/device to connect to the WiFi Hotspot.  Some devices don't support Adhoc Networking, some drivers don't work correctly.  This will help troubleshoot if it's the one device or something else.   For WiFi from Windows please make sure that your computer supports connecting to an Ad-Hoc network. Some Windows 7 users have had to go into the properties for their Wireless NIC (in Device Manager) and enable Ad-Hoc support and/or upgrade their NIC driver. 
4. Make sure you have uninstalled any other tethering solution. Some apps, like PDANet will run a background service all the time which will prevent another DHCP server from running (which prevents MyWi 4.0 from correctly assigning you an IP Address).

If these steps didn't help, here are some advanced troubleshooting steps:

1. If you can connect to the WiFi hotspot you created, but can't connect to the internet:
   1. Again - remove WEP and change the name of the WiFi Hotspot SSID on your iDevice and restart the WiFi tethering.  Check the devices WiFi Network settings and see if you have obtained an IP address and a DNS server entry.  If not, please send us a Syslog so we can help troubleshoot.
2. If you can't start the WiFi Hotspot, try again.  If it continues to not start, and you have rebooted, it might be easiest to restore your iDevice.  We have 100% success rate for users that restore which indicates that they have installed something else on their iDevice which is conflicting.  Again, this can be apps like PDANet or others.

Lastly - please do not use a cracked version.  A reasonably large percentage of folks having problems have a cracked version which does not work.  The cracked versions make the App say it's purchased, but the real part of MyWi knows that your trial is expired.

MyWi 4.0 is a complete rewrite due to complexities involved with iOS 4 on Apple's behalf.   We hope you understand that our efforts to create MyWi 4.0 were many more times than that of the original.   Other Intelliborn products such as IntelliScreen, Elert, My3G, IntelliDial and Tlert have been released as free updates given the more simplistic nature of the work required to make them function on 4.0.   

Note: If you are using USB to WiFi tethering and turn on WiFi Tethering, your USB traffic will go through 3G (of course).

None of our apps are monthly.  All minor upgrades are free. 

On occassion, with new features/enhancements, we release a new name for an exsiting product, (such as MyWi 4.0 for MyWi).  This is after significant investment by us on the development of the product. You may choose to keep your old license or upgrade to the new product.

We can not guarantee future compatibility support/upgrade support but try our best!

MyWi 4.0 creates an Ad-Hoc network.  These devices do not support connecting to an Ad-Hoc network.

 We are working on having MyWi 4.0 create an infrastructure network.

You can reply to a Tlert in landscape mode.  You can not use landscape for conversation mode or composing a new text message at this time. 

We are working on landscape for Compose and Conversation mode.  Thanks for your patience!

The general rule is if the text message shows up in the default SMS app via the carrier - yes. 

If it comes in through a different "network" (ie, biteSMS's own network) - then it will likely not work.

For iRealSMS: You will want to turn off QuickReply (as this is the function of Tlert).

You can edit your layout via the Layout Screen in IntelliScreen Settings. You can expand the vertical height by spreading your fingers in a vertical fashion. You can also pinch to scale the window as you desire.

See View Layout under the features section for more info.

You can edit your layout via the Layout Screen in IntelliScreen Settings. You can expand the vertical height by spreading your fingers in a vertical fashion. You can also pinch to scale the window as you desire.

See View Layout under the features section for more info.

There may be a number of causes of your mail not showing:

1) Ensure you have selected the mail accounts in the Mail settings of the IntelliScreen settings application.
2) Check the layout screen:

• If the mail is set to New1 or New2 - it will only show when new messages are available. New1 corresponds with IntelliScreen Page 1 and New2 for Page 2 (You can flip between pages by double tapping on the time/date area)
• If the mail icon is dimmed, then mail is set to not show.  Either press the mail icon, or click on the reset icon on the far right of the bottom toolbar to reset your layout to the default layout.

See the Mail options article for more information.

Please ensure that you have your calendars selected in the IntelliScreen Configuration App -> Calendar.  If so, try unselecting them all and reselecting.  Also try changing to Next 1 month of events. 

 You should be able to see your events in the Preview screen in the IntelliScreen Config App.

Under the Weather Settings, choose "C"

If you continue scroll a specific content section (ie, Calendar, News, Mail, etc), the backlight will stay lit. You may also configure the default amount of time before dimming in the IntelliScreen Settings application.

Choose Mail Accounts and select the mail accounts to view.

Note: You must receive email to the account before you may select the account.

See the Mail help section under features for more info.

Please check with WeatherUnderground.com's website to see which cities they serve (try querying for the city). WeatherUnderground does not appear to support special characters such as ö,ä, ü. ß. One example is Göttingen, Germany. You will need to type Goettingen (or Goettingen, Germany) for your weather to appear). For convenience, a future release will show possible cities inside IntelliScreen's settings application.

Please see Weather Options in the Features Help

Simply click the refresh icon on the top right of mail to fetch new mail (non-push email accounts). This will only work if you have your mail fetch time set to interval other then manual (Under Settings --> Fetch New Data -> Fetch).

See the Mail help section under features for more info.

After installing IntelliScreen - you may open the RockApp and click on IntelliScreen to purchase.   You may also click the "Purchase" button when you open the IntelliScreen Settings App.

Slide across the row, and press the launch. For example, slide across a news feed, and it will open Safari to the full news article.

Under the IntelliScreen settings application, choose News, choose Add News Feeds, and choose Add Custom RSS Feeds. You can Add your own news feeds here.

See the News help section under features

The View Layout screen allows you to edit your IntelliScreen's content.

Customize which content to display:
You can enable and disable specific content items by pressing on the bottom toolbar. IE, if you don't want weather to display, simply press the weather icon until it is dimmed.

TIP: You can reset to the default layout by pressing the reset icon on the bottom right of the layout toolbar.

The # badge on the content icon represents which IntelliScreen page the content will display on. If the icon is dimmed, the content will not be displayed. If the icon shows "New1" or "New2", the content area will only be displayed if new messages are available (see below)

TIP: You can switch between IntelliScreen page 1 and page 2 by double tapping on the time/date area.

Show items only If New
If you only want to show your mail or SMS when there are new messages, you can press the mail or SMS icon until they show "New1" or "New2" (for showing only if new on IntelliScreen 1 or IntelliScreen 2)

Only If New Layout Behind Other Content:
When setting items to only if New, you can place the content box "behind" other items. IE, the default layout is setup so if a new SMS message appears, the Weather box will be replaced with the SMS content box.

Only If New Layout in Date/Time area:
You may also place the Only If New content box in the time/date area. This will cause the content box to be positioned in the first available position. The first available location is searched via the following process:

1) Unused space
2) Largest unlocked content area
-If the content area can fit two content boxes, the original content box is split into 2. Otherwise, replaces content box.
3) If all content area is locked, replaces first content box.
- If the content area can fit two content boxes, the original content box is split into 2. Otherwise, replaces content box.

TIP: You can lock/unlock the position of a content area by double tapping on the content area.

Resizing Content Area
You can resize content areas by pinching the content area:
1) Pinching in a vertical fashion will shrink the height of the area
2) Pinching in a diagonal fashion will shrink the entire area to proportion.

You can hide IntelliScreen while it's running on your lock screen. 

To Hide IntelliScreen: Swipe the clock/date area to the left
To Show IntelliScreen: Swipe the clock/date area to the right

QuickView allows you to read your entire SMS or Email.  It also allows you to mark those items as read or unread, in addition to deleting the item or launching the iPhone Application directly to that item.

You can control whether or not the item automatically gets marked as read when read in QuickView in the IntelliScreen Settings Application.

You can choose from a few different IntelliSkins.

Cell Separator
You may also adjust the cell separator of content areas.

After choosing your skin, you may preview your new skin in the preview view. 

You can customize your own IntelliSkin and make it available to others. The skin file is located in /var/mobile/Library/Intelliborn/Skins/intelliSkin.xml. The file is pretty self-explanatory.

You may download a custom IntelliSkin via HTTP.

IntelliAlert View
The IntelliAlert View replaces the Apple blue alert window on your lock screen. This provides a better integration with IntelliScreen as the window does not appear above the IntelliScreen, but rather below.

Taskbar Icons
Taskbar Icons allow you to see if you have a missed call (or voicemail), new SMS message, or new email message at a quick glance whether you're in another Application, listening to music, or on the lock screen.

Swipe Alert Icon
When you would like to dismiss current alerting events, you can swipe the date/clock area to the right.  There will be an alert icon to notify you of current alerts.

Alert Reminders
You can enable alert reminders for unread SMS, unread Email, missed calls/voicemail, and repeating calendar event alarms.

Remind Frequency
You can set the alert interval from 30 seconds to 30 minutes.

Remind Duration
You can set how long a reminder alert will alert.  This will allow you to conserve battery power.

Quiet Time
If you don't want the reminders to occur (ie, at night), you can enable Alert Quiet Time

Alert Types
You can set alerting types including vibrate, sound, and flash.

You can choose the Alert Sound which includes the system ringtones and your custom ringtones.

Alert Sound Note: The sound alert respects the silent/vibrate mode of the phone. If vibrate mode is enabled, the alert will not sound.

Alert Flash Note: The flash only occurs when the screen is locked as to not interrupt your phone usage.

SMS Privacy
You can disable Apple's SMS message popup (containing the message) by enabling SMS privacy. This will allow you to use your phone and not be interrupted by a message.

Note: If you would not like SMS messages to appear in your IntelliScreen, you can do so via the View Layout

You can choose which Calendar items to show. Note, you can control whether or not Calendar items show on your IntelliScreen via the View Layout

Note: You can control whether or not Mail will show on your IntelliScreen via the View Layout

Managing Multiple Email Accounts
While there is only one mail content window in IntelliScreen, the mail content area can allow you to scroll through multiple email accounts. The most effective way to do so is setting the mail accounts to "Only New Messages".

You can select which mail accounts to show by tapping on the mail account.

Note: You must receive email to the account before you may select the account.

You can reorder your mail accounts by pressing on the right hand side of the account and sliding the account up or down.

Tap to Check Mail
For non-push email accounts, you can enable Tap to Check Mail. Tap to Check Mail will display a refresh icon on your IntelliScreen to request a mail fetch. This is the same functionality as going into the Mail.app and pressing the refresh button.

If you enable tap to check - your Mail content area will show even if you have it set to New1 or New2 in the View Layout screen. While the mail content area will be displayed to allow you to "Tap to Check", it may not show any messages depending on your Mail display preferences (ie, Only New Messages and the Mail content area is set to "New1").

Tap To Check will only enable if you have your mail fetch time set to an interval other then manual (Under Settings --> Fetch New Data -> Fetch). 

On Lock Screen: Jumping to Next Account
You can jump to the next account in the Mail content area by double-tapping the mail account.

You can choose which SMS items to show.

Note: You can control whether or not SMS items show on your IntelliScreen via the View Layout

Note: You can control whether or not News will show on your IntelliScreen via the View Layout

You can add RSS News Feeds to IntelliScreen. IntelliScreen is configured with many popular News feeds. You can also add your own custom News Feeds.

Adding News Feeds
Select the Add News Feeds... cell. Choose out-of-box feeds by selecting the News or Add a Custom RSS Feed.

Add a Custom RSS Feed
You can add your own RSS Feed by selecting the "Add Custom RSS Feeds..." cell. You will need to type in a name of your choice and the RSS Feeds URL. Note: Secure RSS Feeds are not supported at this time.

Select number of Articles
The default number of articles if 5. You can change this by selecting the news feed and choosing the number of items to display.

Ordering/Deleting News Feeds
You can order and delete news feeds from your list by pressing the Edit button.

Google API for Safari
Because many news sites load slow due to a large number of images, you can enable the Google API which will strip images/ads from the news article. This will allow for much faster load times when using the Cellular network to access the internet.

Updates Interval
You can select how often the News will update.

Note: You can control whether or not Sports will show on your IntelliScreen via the View Layout

You can add various sports to your IntelliScreen. The sports content area displays up-to-date scores.

Note: You can control whether or not Weather will show on your IntelliScreen via the View Layout

You can add your own weather locations and labels. Weather labels are used so you can name "San Francisco" as "Home" - thus "Home" will show for the weather location on your IntelliScreen.

Entering Weather Location
You may type in a Zip Code, or City,State, or City,Country. If the weather does not match your location's weather, try visiting http://weatherunderground.com and looking up your city's name on their website.

You may choose Celsius or Fahrenheit.

International Locations
You can try typing in your city,country. If the weather is not properly displayed on your IntelliScreen, try visiting http://weatherunderground.com and looking up your city's 4 character code in the source drop down box on their website. You can then use that 4 character code and assign your own label.

Special Character Note: WeatherUnderground does not appear to support special characters such as ö,ä, ü. ß. One example is Göttingen, Germany. You will need to type Goettingen (or Goettingen, Germany) for your weather to appear)

Auto-Dim time allows you to keep your phone from dimming while on the lock screen.

Note: IntelliScreen will reset this timer each time you scroll one of the content areas.

• Option for Infrastructure Network
• Bluetooth Networking
• Xbox 360 Loose NAT (currently "Strict" NAT)

The following list is not in any particular order. While we can not commit to any specific feature in any given time frame, these are requests users have sent us and we are currently looking to implement:

• Current Weather conditions
• International Sports
• Twitter Feed
• Stocks
• Internationalizing UI
• Battery Status Bar
• Task/ToDo List
• Emergency Information
• Use google news reader to configure news feeds
• Adjust Font Size/Skin Editor
• Movie Times
• Sort news by edit/create stamp
• Currency Rates
• RSS News Feed Headlines only
• Group events by date in calendar
• iPod Track Progress on Lock Screen Controls
• Option to show calendar when no events
• Option to toggle with SpringBoard
• Show as Page on SpringBoard
• Show Contact Birthdays in Calendar (Please see FAQ)

This appears to be an issue with the Apple API to make phone calls from outside the Phone Application.   

Yes - MyWi 4.0, Tlert, Elert, IntelliScreen, My3G, and InteliDial are all iOS 4 compatible. 

MyProfiles is in beta for iOS4, but will be released shortly.

You may install your purchased license on any one device at any one time.  You may transfer your license if you replace/upgrade your iPhone.  If you restore your iPhone, you can simply reinstall without any transfer.

To redownload - simply rejailbreak your iPhone and via RockApp or Cydia, install your software.  You'll need to open the app and re-sign in using the same RockID.  If you are transferring your license, you'll need to open the RockApp, Sign In, and press Yes to the transfer option.

Not at this time.  We are trying to work with Cydia on this currently. 

99% of the time - this is due to you being signed in with the wrong RockID.  Please double check the email address you purchased the license and open the RockApp and browse to Manage -> Rock ID and ensure they match.

No - Your license is tied to your iPhone serial # which never changes, regardless of restore/firmware.

Yes - it's easy with RockApp!  Simply open the RockApp and login.  It'll ask you to transfer your license.  

Note: You need a license per device for all Intelliborn products.  If you have multiple devices, you'll need a unique RockID per device.

No - please trial the product for 10 days. If you are satisfied with the application, purchase it and support future development.

You will need a Jailbroken iDevice. Intelliborn apps will not be in the iTunes store as they do not conform with Apple's current development restrictions. Feel free to petition Apple to make an exception.

If you do not already have a Jailbroken iDevice, you will need to jailbreak your iDevice.

How to Jailbreak

You may install IntelliScreen via Rock or Cydia on a Jailbroken iPhone:

1. Open Rock or Cydia on the iPhone, click Search
2. Type the name of app
3. Click Install

If you do not already have RockApp or Cydia on your iPhone, you will need to jaibreak your iPhone This will allow 3rd party software to run on your iPhone that does not meet Apple's SDK's terms.  

Note: You can easily "unjailbreak" your iPhone by restoring your iPhone in iTunes.

 - How to Jailbreak